Global Terms of Service

Gilfro Homes provides a cross-border platform for property discovery, viewing bookings and tenancy management, connecting seekers, tenants, landlords and agents across cities and countries.

Where local mandatory law conflicts with these terms, the applicable regional addendum (for example Kenya, United Kingdom, United States or European Union) prevails for transactions in that territory.

By using the platform you confirm you are of legal age in your country (and at least 18) and can enter binding agreements.

Unless agreed in a separate written mandate, Gilfro Homes is a technology provider and not an estate agent, broker, landlord, insurer or escrow agent.

Any lease or rental agreement is directly between the tenant and the landlord or authorised agent. Gilfro Homes is not a party to it.

Zero viewing fee policy: listers may never charge seekers to view or inspect a property.

You keep one profile across searching, applying, renting and relocating, and must provide accurate information including government ID where requested.

Anyone listing property warrants they are the owner or hold a valid written mandate, and hold any licences required locally.

Fake listings, bait-and-switch pricing or soliciting off-platform deposits lead to permanent removal and reporting to authorities.

Rents and deposits are shown in the local currency of the property (e.g. KES, USD, GBP, EUR). Users bear exchange and transfer costs.

Payment records in the app are bookkeeping tools and do not replace official receipts or bank statements.

Always verify official landlord or agent payment details before paying. Gilfro Homes never collects rent in cash on anyone's behalf.

Repair requests are routed to the landlord and agent; the duty to repair remains under the lease and local law.

A notice to vacate submitted in the app is formal electronic notice; statutory and contractual notice periods still apply.

Your rental history and preferences stay with your profile when you move unit, city or country.

We may show relevant offers from vetted partners such as movers, internet providers, insurers and cleaners.

Partners are independent. We do not guarantee their services, and dealings with them are at your own discretion.

Offers will never block urgent repairs, notices or other essential tenancy actions.

The Gilfro Homes software, design and brand belong to Gilfro Homes or its licensors.

By uploading photos or descriptions you grant us a worldwide, royalty-free licence to display them on and to promote the platform, and confirm you own the rights.

The platform is provided as-is. To the extent the law allows, we are not liable for indirect losses, property defects, lease disputes, unreturned deposits or misconduct by other users.

Where liability cannot be excluded, it is capped at the fees you paid us in the previous 12 months or USD 100 (or local equivalent), whichever is lower.

Disputes should first be raised with us in good faith. Unresolved disputes are governed by the laws of England and Wales (or our designated corporate seat) and resolved by international arbitration.

Nothing here removes mandatory consumer or tenant protections given by the courts of your home country.